Shipping policy

Shipping is provided by Sparrowmere Goods LLC for orders placed on prenvilo.shop.

Where we deliver

We deliver to residential and business street addresses in the contiguous 48 United States and Washington, DC. We currently do not deliver to Alaska, Hawaii, U.S. territories, military addresses, P.O. boxes or destinations outside the United States.

Cost and cash on delivery

Standard shipping is free on all eligible orders, with no minimum purchase. We do not charge an additional cash-on-delivery fee.

Order handling and transit

Handling time: 1–3 business days after the order is placed.
Transit time: 5–8 business days after dispatch.
Estimated total: 6–11 business days from order placement.

Business days are Monday–Friday, excluding U.S. public holidays. These timeframes are estimates, not guaranteed delivery dates. If an order is delayed, contact us for assistance; if we cannot meet the promised dispatch timeframe, we will seek your agreement to a revised timeframe or cancel the order at your request.

Shipping origin

939 Hancock Rd, Bullhead City, AZ 86442, United States.

Delivery issues and changes

Please verify your shipping address at checkout. To request a change or cancellation, contact us before dispatch. If a parcel is missing, damaged or incorrect, email us with your order number and a description of the issue.

Sparrowmere Goods LLC
939 Hancock Rd, Bullhead City, AZ 86442
United States

Email: a01088953426@gmail.com
Customer service: Monday–Friday, 9:00 AM–5:00 PM (America/Phoenix local time).

Order cutoff time

Our daily order cutoff is 6:00 PM (18:00), America/Phoenix local time, including daylight-saving changes where observed. Orders received at or after 6:00 PM, on weekends, or on public holidays enter processing on the next business day. This does not shorten the stated 1–3 business-day handling period.